I need your help! For some time now, I’ve been receiving nuisance phone calls on a landline at home and while it’s not a huge issue, I’d really welcome some advice on how to solve the problem. If you have experience of dealing with a malicious caller, I’d love to hear from you.
The caller is male, probably of Far Eastern origin and rings our home phone number up to 5 times a day… well, on the days/evenings when we’re at home anyhow. We have caller ID on all our phones but the phone number from this caller always shows as ‘unavailable’.
If I answer an ‘unavailable’ call, I only say “hello” and wait for a response. There is always a delay before the same male voice says “hello” back. If I say nothing further, he rings off. Sometimes I pick up the phone but say nothing and he will say “hello” repeatedly at which point, I put the phone down as I recognise his voice.
On occasion, the caller has tried to lure me into conversation with the pretence that it’s a sales call. I avoid this as I know that most malicious callers gain pleasure from upsetting the person they call. By showing no emotion, I’m hoping I may be able to put him off.
When he rang this afternoon, I said “hello” and then as soon as I heard his voice, I took great pleasure in blowing a loud whistle down the phone. I hope it really hurt his ear but unfortunately, it hasn’t put him off.
My daughter answered the phone to him this evening and she recognised his voice straight away. She told him calmly that she knew where he was calling from and that she’d reported him to the police. He immediately went on the defence and said that his location couldn’t be traced. This reaction confirms that he is a malicious caller. My daughter repeated to him in a calm voice, that she had reported him for making harassing phone calls and then put the phone down. He has not rung since.
You may well ask why we continue to answer calls which show the number as ‘unavailable.’ The answer is that my mother is very ill at the moment and every time the phone rings, I wonder if it is the nursing home trying to contact me and so I answer the phone just in case. While the nuisance caller doesn’t know this fact, his calls are proving highly insensitive at a time like this.
On looking online for solutions on how to deal with malicious callers, it appears that some phone companies offer a ‘privacy manager’ service, but at a cost and it irks me that I should have to pay to get rid of this guy.
Is this really the only solution for dealing with nuisance callers or has anyone got any other ideas?